Prime M Helpdesk centralizes conversations, accelerates resolutions, and keeps your customers delighted—without adding headcount.
Built-in AI, automations, and rock-solid reliability.
Always-on help across WhatsApp, phone, and email with <15 min first-response SLAs.
Best-practice data handling, audit logs, and role-based access out of the box.
Automations, macros, and AI summaries cut ticket handling time by up to 45%.
Smart replies, intent detection, and knowledge suggestions keep agents in flow.
Start free. Upgrade as you grow.
Prime M Helpdesk is a modern support platform designed for fast-growing businesses. We bring every conversation into one place and equip your team with the tools to resolve issues quickly and delight customers at scale.
WhatsApp, Email, Web—all unified.
Role-based access and audit logs.
“We cut our response time by half and finally have clean SLAs.”Head of Operations, E‑commerce
“The WhatsApp integration changed the game for our on-the-go field team.”Customer Success Lead, Services
Tell us about your support needs. We’ll get back within one business day. Prime M Helpdesk
Launch your helpdesk in minutes. Import tickets, invite agents, and go live.